If using a Mac app and you are not seeing premium features you already paid for, First, open the App Store app on your Mac and make sure you are signed in by going to “Store” in the Menu Bar and you should see your account. If the “Sign In” option is available, then sign in.
Then, try going to the converter app and going to Help > Restore Purchase in the Menu Bar.
How do I restore my purchases on Mac? I purchased Premium Pass but still cannot access premium features Print
Modified on: Mon, 30 Aug, 2021 at 6:24 PM