FAQs

Why do I need an internet connection to convert files?
File conversion is done on a secure, encrypted conversion server instead of on your phone. There are a few reasons for this: A lot of typ...
Wed, 3 Feb, 2016 at 10:46 AM
Why did my conversion fail?
The most common reason is your internet connection dropped out. Double check that you have a good connection, then try again. Here's a list of the ...
Wed, 3 Feb, 2016 at 10:46 AM