FAQs

I get an error when exporting a video
While we are not sure what is causing this issue on your device, you could try the following fixes: - Try making minor edits to the clips within the Video M...
Tue, 31 Aug, 2021 at 2:06 PM
A black box is covering a portion of my video
We know a few users are still seeing this bug, we are working on fixing it as quickly as possible. You could try some of these options to see if it fixes th...
Tue, 31 Aug, 2021 at 2:06 PM
I bought an in-app purchase but don't have the premium features
Simply go to Menu > Restore Purchases to restore your purchase. This can happen if the app gets deleted or phone is replaced.
Sun, 3 Jan, 2021 at 8:49 AM
How do I add music?
You can add background audio by tapping the "Tap to add music" button in three ways: Add from Music Library - this allows you to add songs from ...
Sun, 3 Jan, 2021 at 8:47 AM
Can I trim/crop my video clips?
After importing clips into your video, simple tap on a clip, then select Edit (pencil icon). This will take you to the clip editor. Here, you can trim, ...
Sun, 3 Jan, 2021 at 8:44 AM
How can I add Still Photos or Live Photos?
Simply tap the "+" and choose form Photo Library. If you choose a still photo, it will show in your video for 5 seconds. You can adjust this amoun...
Thu, 20 May, 2021 at 9:30 AM
How can I adjust the volume of a clip?
Simply tap the video clip in your timeline, then tap "..." to access the volume slider for that clip.
Thu, 20 May, 2021 at 9:31 AM
How do I mute sound from video and only hear my background music?
You can adjust the volume of your clips by tapping on the clip, then “...” to access the volume slider. You can turn the volume of your clips all the way do...
Tue, 31 Aug, 2021 at 2:07 PM
I still see a watermark after purchasing premium
- Make sure none of your clips are videos which already have a watermark from a previous merging - Try restoring your purchase by going to Menu > Restore...
Tue, 31 Aug, 2021 at 2:07 PM
How I start a new project?
You can start a new project by tapping the “Export” icon in the bottom right corner, and choosing “Clear Project”.
Tue, 31 Aug, 2021 at 2:08 PM