I have included a list of things to check that may solve this issue. You can also export your files with other methods here: https://float.support/article/9...

Cloud Backup is a service from Apple which backs up the entire contents of your device to the cloud. If the device is lost or broken, you can set up a new p...

Importing more than 10 files at once can cause memory/crashing issues on some devices, so we've decided to limit it to 10 at a time to eliminate any ris...

This option has been removed in Locker 4.0+. Note that any files you already backed up will be automatically restored to the app when you open it. The app c...

It is not possible to get into the app if you forgot your PIN, but you may be able to recover your files with a Mac or PC: https://float.support/article/900...

It is not possible to reset your PIN without knowing your existing PIN. You would need to export your files and save them outside of the app, and then delet...

If you cannot open the app, you can always easily save all your files to a Mac or PC, here’s how: How to export all Locker files to Mac or PC Note that if t...

Unfortunately some apps do not provide a way to be opened directly from other apps. For these apps, we have to open the App Store page, where you can then t...

If you have previously used the premium option to manually backup files to your icloud, there is no longer a need to manually restore them if you have Locke...

Sorry, it is not possible on iOS 14+ to change the title of an app, only the icon.