FAQs
First, be sure you are on the "All" tab to make sure you can see all your files. Then tap the "+". You can also make sure the app has ...
Tue, 31 Aug, 2021 at 1:52 PM
This option is not available on iPad until iPadOS 15, which is currently available in beta, and will be released to the public around September 2021.
Fri, 3 Sep, 2021 at 9:58 AM
iOS 14 Go to your App Library (last screen on the right on your home screens), hold down on the app and select "Add to Home Screen" iOS 12-13 ...
Tue, 31 Aug, 2021 at 2:23 PM
This is due to a bug that restores some types of files without a file extension. You can fix by: 1. Hold down on the item's thumbnail in Locker and cho...
Tue, 31 Aug, 2021 at 2:25 PM
Yes, "Lifetime Pass" is a one-time payment which unlocks premium features permanently. You will NOT be charged monthly.
Sun, 5 Sep, 2021 at 9:20 AM
Nope! You now have the premium features permanently, for free. This is a temporary promotion we sometimes offer to promote the app. While the promotion is t...
Sun, 5 Sep, 2021 at 9:22 AM
Sometimes a purchase needs to be restored, such as when you get a new phone or reinstall an app. To restore a purchase you made previously, go to Settings...
Sun, 5 Sep, 2021 at 9:22 AM
We removed the ability to see filenames under thumbnails and rename filenames of photos and videos in Locker 4.0+, in order to make room for larger thumbnai...
Thu, 16 Sep, 2021 at 7:18 AM
To delete an item in your Locker, hold down on it. A menu will appear, and one of the options will be "Delete". Note: This will permanently de...
Wed, 6 Oct, 2021 at 7:57 AM
If you've reviewed all the help articles and don't see your issue listed, you can try emailing customer support at apps@adzomedia.com. We respond to...
Mon, 12 Dec, 2022 at 8:31 AM